QTSoftware, www.qtsoftware.co.uk Returns Policy
QTSoftware offers a money back guarantee for faulty goods provided we are notified in writing, either by email or letter, within 7 days from the day after you receive the goods. In your notification to us, please clearly state your name, address, order number, date of purchase and your reasons for returning your order. We will then issue you with a Return Material Authorisation (RMA) that must be used when returning your order. No returned items will be accepted by QTSoftware without an authorised RMA.
All items must be returned with their original packaging.
We will only pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs.
We will refund the purchase price, less any applicable shipping costs, within 30 days of receiving written notice of your intention to return your order provided that we have received the returned items in that time.
For additional information on our Cancellation, Return and Refund policy please refer to Section 7 of our standard Terms and Conditions.
Gavin Thorn, the Founder of QTSoftware has nearly 30 years industrial experience in the IT industry. His passion for software development began way back in 1981 when he taught one of his school friends how to write software for his ZX81 micro-computer.
Since those early days he has had an amazing career and developed software for a wide range of technologies including spacecraft, mobile phones and custom enbedded hardware.
Gavin has watched the birth of the internet from its earliest days into the gargantuan monster that we have today. He now runs his own web software development company, QTSoftware and offers a wide range of design services from simple, bespoke off the shelf designs to full custom projects, CMS based solutions such as Joomla and WordPress, e-commerce solutions and even hosting. 